Episode 146

Ep. 146: Q&A - What To-Do in Gaps | Timely Rewards | Getting Clients to Rebook | Rebranding a Business | Dealing with Poor Retention

In this week's Q&A episode (part 2 of 3) Lauren tackles several tough yet massively important Listener Questions from a recent Instagram Poll. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_

Listener Questions:

  1. What do you have your Team do when Clients aren't booked in? What jobs do you get done in the gaps?
  2. Do you use the Timely Points/Rewards system in Salon? (09:00).
  3. Getting Clients to Rebook. (14:30).
  4. Rebranding and Reinvention in the Beauty Industry - plus marketing a rebrand. (20:00).
  5. Should I let go of a Team Member with Poor Retention? (30:00).

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Get Timely: https://www.gettimely.com/?partner=laurenlappin

Use Code: LAURENL50 - for 50% off your first 3 months - offer for new customers only.

Disclosure: I may receive compensation from your actions through the Timely link above.

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Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

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This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com

About the Podcast

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The Lash Business Lounge
Take Your Beauty Business to the Next Level

About your host

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Lauren Lappin

Lauren is a professional Lash Artist, Salon Owner and Beauty Entrepreneur. She has an insane love (borderline obsession) for all-things lashes.

If you want to learn how to build your Lash Business and fast-track your career - you’re in the right place.