Episode 190

Ep. 190: Listener Q&A - Maintaining Quality Across Your Team | Things To Do in Gaps | Salon Marketing Basics | Managing Long Waitlists

Salon Goals Academy - get on the waitlist: https://www.laurenlappin.com.au/sg-academy-waitlist

In this week's Listener Q&A episode, Lauren explores transitioning clients over to your team members, making use of gaps for the betterment of the business, marketing your salon business from scratch, and managing long Client waitlists.

If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_.

Listener Questions:

  • How do we maintain consistency and quality when transitioning clients to team members? [01:28]
  • How do we manage downtime and maximise team productivity? [12:55]
  • What are some key strategies for attracting new clients? [17:43]
  • How do I manage a long client waitlist? [31:40]

Ep. 133: The Reasons Why Your Clients Don't Come Back (part 1): https://open.spotify.com/episode/2DvGaWNFfbE7sjkimRK9XP?si=4c567a49435f452c

Ep. 134: The Reasons Why Your Clients Don't Come Back (part 2): https://open.spotify.com/episode/7a4iRWc4l4rhz4WbH5lgXo?si=9d18a76696ce415f

....

Follow the Podcast: https://www.instagram.com/salongoals_podcast

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128

Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59

Lauren on Instagram: https://www.instagram.com/laurenlappin_

Jennifer Lay Lashes - For 10% off full priced items (including LUVER LED Adhesive) use code SALONGOALSPOD at checkout: https://www.jenniferlaylashes.com.au

....

This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

About the Podcast

Show artwork for Salon Goals
Salon Goals
Honest conversations about leadership, profit, and the realities of growing a beauty business.

About your host

Profile picture for Lauren Lappin

Lauren Lappin

Lauren Lappin is a salon owner and business coach with over 12 years experience building and running a successful staff-led beauty salon. She works with beauty business owners to help them lead better, make clearer decisions, and build businesses that are profitable, well-run, and sustainable long-term.